No image published for this recall

No image published for this recall

Tesla

Official notice

7 Mar 2024

Last checked

7 Mar 2024

Medium riskHealth Canada

An official Health Canada notice concerns Tesla. Issue: On certain vehicles, a software problem could cause the pedestrian warning system not to work. As a result, the vehicle may not produce enough sound to be detected by other road users. New Canadian regulations require electric vehicles to make a minimum sound level when operating at low speeds. Safety Risk: A pedestrian warning system that doesn't work could create an increased risk of injury for other road users. Corrective Actions: Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this problem. There is no further action required if your vehicle has software release 2023.44.30.14 or a software deployed after 2023.44.30.14. Published 2024-03-07.

What to do now

Please see corrective actions section below

Recall number

75214

Official notice

2024-03-07

The hazard

Issue: On certain vehicles, a software problem could cause the pedestrian warning system not to work. As a result, the vehicle may not produce enough sound to be detected by other road users. New Canadian regulations require electric vehicles to make a minimum sound level when operating at low speeds. Safety Risk: A pedestrian warning system that doesn't work could create an increased risk of injury for other road users. Corrective Actions: Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this problem. There is no further action required if your vehicle has software release 2023.44.30.14 or a software deployed after 2023.44.30.14.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

75214

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Affected products

Product 1

Year: 2019, Make: TESLA, Model: MODEL 3

Product 2

Year: 2020, Make: TESLA, Model: MODEL 3

Product 3

Year: 2020, Make: TESLA, Model: MODEL S

Product 4

Year: 2020, Make: TESLA, Model: MODEL Y

Product 5

Year: 2021, Make: TESLA, Model: MODEL 3

Product 6

Year: 2021, Make: TESLA, Model: MODEL Y

Product 7

Year: 2021, Make: TESLA, Model: MODEL S

Product 8

Year: 2022, Make: TESLA, Model: MODEL 3

Product 9

Year: 2022, Make: TESLA, Model: MODEL Y

Risk / hazard

Issue: On certain vehicles, a software problem could cause the pedestrian warning system not to work. As a result, the vehicle may not produce enough sound to be detected by other road users. New Canadian regulations require electric vehicles to make a minimum sound level when operating at low speeds. Safety Risk: A pedestrian warning system that doesn't work could create an increased risk of injury for other road users. Corrective Actions: Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this problem. There is no further action required if your vehicle has software release 2023.44.30.14 or a software deployed after 2023.44.30.14.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Tesla.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

75214

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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