No image published for this recall

No image published for this recall

Tesla

Official notice

17 Nov 2022

Last checked

17 Nov 2022

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Tesla. Issue: On certain vehicles, a recent firmware update (release 2022.36) could cause a loss of power steering assist while driving on rough roads or after hitting a pothole. Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. Corrective Actions: Tesla has released an over-the-air firmware to fix this problem. There is no further action required if your vehicle has firmware release 2022.36.05 or a later release. Tesla will notify affected owners by email. Published 2022-11-17.

What to do now

Please see corrective actions section below

Recall number

72265

Official notice

2022-11-17

The hazard

Issue: On certain vehicles, a recent firmware update (release 2022.36) could cause a loss of power steering assist while driving on rough roads or after hitting a pothole. Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. Corrective Actions: Tesla has released an over-the-air firmware to fix this problem. There is no further action required if your vehicle has firmware release 2022.36.05 or a later release. Tesla will notify affected owners by email.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

72265

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Affected products

Product 1

Year: 2017, Make: TESLA, Model: MODEL S

Product 2

Year: 2017, Make: TESLA, Model: MODEL X

Product 3

Year: 2018, Make: TESLA, Model: MODEL X

Product 4

Year: 2018, Make: TESLA, Model: MODEL S

Product 5

Year: 2019, Make: TESLA, Model: MODEL X

Product 6

Year: 2019, Make: TESLA, Model: MODEL S

Product 7

Year: 2020, Make: TESLA, Model: MODEL X

Product 8

Year: 2020, Make: TESLA, Model: MODEL S

Product 9

Year: 2021, Make: TESLA, Model: MODEL X

Product 10

Year: 2021, Make: TESLA, Model: MODEL S

Risk / hazard

Issue: On certain vehicles, a recent firmware update (release 2022.36) could cause a loss of power steering assist while driving on rough roads or after hitting a pothole. Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. Corrective Actions: Tesla has released an over-the-air firmware to fix this problem. There is no further action required if your vehicle has firmware release 2022.36.05 or a later release. Tesla will notify affected owners by email.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Tesla.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

72265

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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