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Tesla

Official notice

24 Aug 2017

Last checked

24 Aug 2017

High riskHealth Canada

An official Health Canada notice concerns Tesla. *** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** The NEMA 14-30, NEMA 10-30 and NEMA 6-50 electrical adapter that could have been separately purchased as an accessory for the universal mobile charging connector on certain Tesla Motors vehicles may be impacted by higher than normal electrical resistance due to a potential manufacturing defect. This could cause the adapter to overheat, potentially increasing the risk of a fire causing injury and/or damage to property. Correction: impacted owners will be supplied with a redesigned NEMA adapter. Updated adapters will be sent by Canada Post or commercial carrier once available. Published 2017-08-24.

What to do now

Please see corrective actions section below

Recall number

68496

Official notice

2017-08-24

The hazard

*** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** The NEMA 14-30, NEMA 10-30 and NEMA 6-50 electrical adapter that could have been separately purchased as an accessory for the universal mobile charging connector on certain Tesla Motors vehicles may be impacted by higher than normal electrical resistance due to a potential manufacturing defect. This could cause the adapter to overheat, potentially increasing the risk of a fire causing injury and/or damage to property. Correction: impacted owners will be supplied with a redesigned NEMA adapter. Updated adapters will be sent by Canada Post or commercial carrier once available.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

68496

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Affected products

Product 1

Year: 2012, Make: TESLA, Model: MODEL S

Product 2

Year: 2012, Make: TESLA, Model: NEMA 14-30 ELECTRICAL ADAPTER

Product 3

Year: 2012, Make: TESLA, Model: NEMA 6-50 ELECTRICAL ADAPTER

Product 4

Year: 2013, Make: TESLA, Model: MODEL S

Product 5

Year: 2013, Make: TESLA, Model: NEMA 10-30 ELECTRICAL ADAPTER

Product 6

Year: 2013, Make: TESLA, Model: NEMA 14-30 ELECTRICAL ADAPTER

Product 7

Year: 2013, Make: TESLA, Model: NEMA 6-50 ELECTRICAL ADAPTER

Product 8

Year: 2014, Make: TESLA, Model: MODEL S

Product 9

Year: 2014, Make: TESLA, Model: NEMA 10-30 ELECTRICAL ADAPTER

Product 10

Year: 2014, Make: TESLA, Model: NEMA 14-30 ELECTRICAL ADAPTER

Product 11

Year: 2015, Make: TESLA, Model: MODEL S

Product 12

Year: 2015, Make: TESLA, Model: NEMA 10-30 ELECTRICAL ADAPTER

Risk / hazard

*** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** The NEMA 14-30, NEMA 10-30 and NEMA 6-50 electrical adapter that could have been separately purchased as an accessory for the universal mobile charging connector on certain Tesla Motors vehicles may be impacted by higher than normal electrical resistance due to a potential manufacturing defect. This could cause the adapter to overheat, potentially increasing the risk of a fire causing injury and/or damage to property. Correction: impacted owners will be supplied with a redesigned NEMA adapter. Updated adapters will be sent by Canada Post or commercial carrier once available.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Tesla.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

68496

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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