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Segway - Ninebot (changzhou) tech co., ltd
Official notice
15 Apr 2025
Last checked
15 Apr 2025
An official Health Canada notice concerns Segway - Ninebot (changzhou) tech co., ltd. Issue: On certain electric kickscooters, a part within the front fork may not have been manufactured properly. As a result, the fork stem could fail. If this happens, there could be a loss of control and/or you could fall from the scooter. Note: This recall affects certain scooters marked with the manufacturing date code 2308, 2310 or 2311. Safety Risk: A loss of control could create the risk of injury and/or a crash. Corrective Actions: Segway advises not to ride your scooter until the recall repairs have been completed. Segway will notify registered owners by email and advise you to take your scooter to a dealership to repair the front fork. Alternatively, Segway will provide you with a pre-paid shipping label, for you to ship your scooter to a service center for repair. Published 2025-04-15.
What to do now
Please see corrective actions section below
Recall number
77246
Official notice
2025-04-15
The hazard
The hazard
Issue: On certain electric kickscooters, a part within the front fork may not have been manufactured properly. As a result, the fork stem could fail. If this happens, there could be a loss of control and/or you could fall from the scooter. Note: This recall affects certain scooters marked with the manufacturing date code 2308, 2310 or 2311. Safety Risk: A loss of control could create the risk of injury and/or a crash. Corrective Actions: Segway advises not to ride your scooter until the recall repairs have been completed. Segway will notify registered owners by email and advise you to take your scooter to a dealership to repair the front fork. Alternatively, Segway will provide you with a pre-paid shipping label, for you to ship your scooter to a service center for repair.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Segway, Ninebot Tech.
Source & status
Source & status
Source
Tier
Category
App estimate
Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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