No image published for this recall

No image published for this recall

Schiller easy pulse®

Official notice

28 Oct 2025

Last checked

28 Oct 2025

Medium riskHealth Canada

An official Health Canada notice concerns Schiller easy pulse®. The root cause has been identified as excessive counterforce applied to the piston at start-up, which prevents the piston from initiating movement. With the release of software version 1.1.3, the initial acceleration of the piston was reduced. However, this adjustment has inadvertently increased the device's sensitivity to counterforces, resulting in premature activation of the safety stop under certain conditions. Published 2025-10-28.

What to do now

Contact the manufacturer if you require additional information.

Recall number

78405

Official notice

2025-10-28

The hazard

The root cause has been identified as excessive counterforce applied to the piston at start-up, which prevents the piston from initiating movement. With the release of software version 1.1.3, the initial acceleration of the piston was reduced. However, this adjustment has inadvertently increased the device's sensitivity to counterforces, resulting in premature activation of the safety stop under certain conditions.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

78405

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Affected products

Product 1

Affected products - EASY PULSE®, Lot or serial number - 4000.000701, Model or catalogue number - 3.940410

Product 2

Affected products - EASY PULSE®, Lot or serial number - 4000.000728, Model or catalogue number - 3.940410

Product 3

Affected products - EASY PULSE®, Lot or serial number - 4000.000729, Model or catalogue number - 3.940410

Product 4

Affected products - EASY PULSE®, Lot or serial number - 4000.000701, Model or catalogue number - 3.940409

Product 5

Affected products - EASY PULSE®, Lot or serial number - 4000.000728, Model or catalogue number - 3.940409

Product 6

Affected products - EASY PULSE®, Lot or serial number - 4000.000729, Model or catalogue number - 3.940409

Risk / hazard

The root cause has been identified as excessive counterforce applied to the piston at start-up, which prevents the piston from initiating movement. With the release of software version 1.1.3, the initial acceleration of the piston was reduced. However, this adjustment has inadvertently increased the device's sensitivity to counterforces, resulting in premature activation of the safety stop under certain conditions.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Schiller, Schiller Easy Pulse®.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

78405

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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