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Mercedes-benz
Official notice
1 Dec 2025
Last checked
1 Dec 2025
An official Health Canada notice concerns Mercedes-benz. Issue: On certain electric vehicles, a software problem could cause the pedestrian warning system not to work properly. Canadian regulations require electric vehicles to make a minimum sound level when operating at low speeds. Safety Risk: A pedestrian warning system that doesn't work properly could create an increased risk of injury for other road users. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the acoustic vehicle alerting system (AVAS) software. Published 2025-12-01.
What to do now
Please see corrective actions section below
Recall number
81311
Official notice
2025-12-01
The hazard
The hazard
Issue: On certain electric vehicles, a software problem could cause the pedestrian warning system not to work properly. Canadian regulations require electric vehicles to make a minimum sound level when operating at low speeds. Safety Risk: A pedestrian warning system that doesn't work properly could create an increased risk of injury for other road users. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the acoustic vehicle alerting system (AVAS) software.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz.
Source & status
Source & status
Source
Tier
Category
App estimate
Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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