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Mercedes-benz
Official notice
10 Mar 2025
Last checked
10 Mar 2025
An official Health Canada notice concerns Mercedes-benz. Issue: On certain vehicles, a software problem could cause the high-voltage starter generator to turn off. If this happens, there could be a loss of power to the wheels. Note: This recall only affects certain hybrid AMG models. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the high-voltage starter generator software. Published 2025-03-10.
What to do now
Please see corrective actions section below
Recall number
77097
Official notice
2025-03-10
The hazard
The hazard
Issue: On certain vehicles, a software problem could cause the high-voltage starter generator to turn off. If this happens, there could be a loss of power to the wheels. Note: This recall only affects certain hybrid AMG models. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the high-voltage starter generator software.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Turn on automatic VIN checksAffected products
Affected products
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Product 3
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Product 5
Product 6
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz.
Source & status
Source & status
Source
Tier
Category
App estimate
Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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