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Mci - Motor coach industries

Official notice

16 Jul 2025

Last checked

16 Jul 2025

Medium riskHealth Canada

An official Health Canada notice concerns Mci - Motor coach industries. Issue: On certain buses, the labels for the emergency exit windows may not be in the correct location. This could delay occupants from escaping the bus in an emergency. Safety Risk: Emergency exit labels that aren't in the correct location could create confusion and increase the risk of injury in an emergency. Corrective Actions: Motor Coach Industries will notify owners in writing and provide you with new emergency exit labels and instructions for where to install them. Alternatively, you may schedule an appointment to have the labels installed at an authorized MCI service center. Published 2025-07-16.

What to do now

Please see corrective actions section below

Recall number

77847

Official notice

2025-07-16

The hazard

Issue: On certain buses, the labels for the emergency exit windows may not be in the correct location. This could delay occupants from escaping the bus in an emergency. Safety Risk: Emergency exit labels that aren't in the correct location could create confusion and increase the risk of injury in an emergency. Corrective Actions: Motor Coach Industries will notify owners in writing and provide you with new emergency exit labels and instructions for where to install them. Alternatively, you may schedule an appointment to have the labels installed at an authorized MCI service center.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

77847

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Affected products

Product 1

Year: 2025, Make: MCI, Model: J4500

Product 2

Year: 2026, Make: MCI, Model: J4500

Risk / hazard

Issue: On certain buses, the labels for the emergency exit windows may not be in the correct location. This could delay occupants from escaping the bus in an emergency. Safety Risk: Emergency exit labels that aren't in the correct location could create confusion and increase the risk of injury in an emergency. Corrective Actions: Motor Coach Industries will notify owners in writing and provide you with new emergency exit labels and instructions for where to install them. Alternatively, you may schedule an appointment to have the labels installed at an authorized MCI service center.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Mci, Motor Coach.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

77847

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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