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Kawasaki

Official notice

3 Oct 2024

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Kawasaki. Issue: On certain hybrid motorcycles, a software problem could cause the transmission to shift to neutral when shifting from first to second gear. If this happens, there would be a sudden loss of power to the rear wheel. Safety Risk: A sudden loss of power to the wheel could increase the risk of a crash. Corrective Actions: To reduce the safety risk, Kawasaki advises not to ride your motorcycle until the recall repairs are completed. Kawasaki will notify owners by mail and advise you to take your motorcycle to a dealer to update the engine control unit software. Published 2024-10-03.

What to do now

Please see corrective actions section below

Recall number

76197

Official notice

2024-10-03

The hazard

Issue: On certain hybrid motorcycles, a software problem could cause the transmission to shift to neutral when shifting from first to second gear. If this happens, there would be a sudden loss of power to the rear wheel. Safety Risk: A sudden loss of power to the wheel could increase the risk of a crash. Corrective Actions: To reduce the safety risk, Kawasaki advises not to ride your motorcycle until the recall repairs are completed. Kawasaki will notify owners by mail and advise you to take your motorcycle to a dealer to update the engine control unit software.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

76197

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Affected products

Product 1

Year: 2024, Make: KAWASAKI, Model: Z7

Product 2

Year: 2024, Make: KAWASAKI, Model: NINJA 7

Risk / hazard

Issue: On certain hybrid motorcycles, a software problem could cause the transmission to shift to neutral when shifting from first to second gear. If this happens, there would be a sudden loss of power to the rear wheel. Safety Risk: A sudden loss of power to the wheel could increase the risk of a crash. Corrective Actions: To reduce the safety risk, Kawasaki advises not to ride your motorcycle until the recall repairs are completed. Kawasaki will notify owners by mail and advise you to take your motorcycle to a dealer to update the engine control unit software.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Kawasaki.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

76197

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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