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Crossroads rv

Official notice

27 Oct 2016

Last checked

27 Oct 2016

High riskHealth Canada

An official Health Canada notice concerns Crossroads rv. On certain travel trailers, an incorrect exhaust cover was installed for the Suburban furnace model NT-20SEQ. The cover used may misidentify the hot exhaust tube location which could increase the risk of injury. In addition, due to the misidentification, a plastic return tube could have been installed which would increase the risk of fire causing injury and/or damage to property. Correction : Dealers will replace the exhaust cover with the correct one. Published 2016-10-27.

What to do now

Please see corrective actions section below

Recall number

69011

Official notice

2016-10-27

The hazard

On certain travel trailers, an incorrect exhaust cover was installed for the Suburban furnace model NT-20SEQ. The cover used may misidentify the hot exhaust tube location which could increase the risk of injury. In addition, due to the misidentification, a plastic return tube could have been installed which would increase the risk of fire causing injury and/or damage to property. Correction : Dealers will replace the exhaust cover with the correct one.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

69011

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Affected products

Product 1

Year: 2016, Make: CROSSROADS, Model: Z1

Risk / hazard

On certain travel trailers, an incorrect exhaust cover was installed for the Suburban furnace model NT-20SEQ. The cover used may misidentify the hot exhaust tube location which could increase the risk of injury. In addition, due to the misidentification, a plastic return tube could have been installed which would increase the risk of fire causing injury and/or damage to property. Correction : Dealers will replace the exhaust cover with the correct one.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Crossroads, Crossroads RV.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

69011

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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