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Benevision central monitoring system (cms)
Official notice
8 Dec 2025
Last checked
8 Dec 2025
An official Health Canada notice concerns Benevision central monitoring system (cms). Shenzhen Mindray has identified that when the workstation number 115-050935-00 of the Benevision Central Monitoring (CMS) System has a specific hardware configuration (HP Pro Mini 400 G9 desktop PC), the computer may experience audio playback failure or screen freezing. This is caused by an issue with the 6.0.9484.1 version of the audio driver that causes excessive and abnormal system memory consumption. To date, there have been no reports of adverse events related to this issue. Published 2025-12-08.
What to do now
Mindray DS USA, INC. TEL: 888-569-9225
Recall number
81336
Official notice
2025-12-08
The hazard
The hazard
Shenzhen Mindray has identified that when the workstation number 115-050935-00 of the Benevision Central Monitoring (CMS) System has a specific hardware configuration (HP Pro Mini 400 G9 desktop PC), the computer may experience audio playback failure or screen freezing. This is caused by an issue with the 6.0.9484.1 version of the audio driver that causes excessive and abnormal system memory consumption. To date, there have been no reports of adverse events related to this issue.
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Brand: Shenzhen Mindray Bio-medical Electronics, Benevision Central Monitoring System.
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