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Two-stage LPG gas pressure regulator for Snowy River and Newgen caravans

Official notice

17 Aug 2026

Last checked

17 Aug 2026

Critical riskACCC
Watch Regent RV

An official ACCC notice concerns Two-stage LPG gas pressure regulator for Snowy River and Newgen caravans. Risk of serious injury or death if the gas leaks near an ignition source and causes an explosion or fire. Risk of serious injury or death by asphyxiation if the leak causes a build-up of gas in an enclosed space. Incidents of the regulator failing and leaking LPG gas have occurred. Published 2026-08-17.

What to do now

Stop using the regulator immediately and ensure both gas bottle and regulator are turned off. Contact Regent RV via the customer portal link below to arrange for a licenced gas fitter to replace the regulator free of charge. For further information or assistance with this recall, please contact Regent RV. Contact Regent RV Call 1800 485 031 Email recall@snowyrivercaravans.com.au for Snowy River Caravans or recall@newgencaravans.com.au for NewGen caravans Customer portal link https://snowyrivercaravans.com.au/recall-lookup-chassis-search/

Recall number

697df50a-1c34-4b34-a7ee-4cfc7c9b0508

Official notice

2026-08-17

The hazard

Risk of serious injury or death if the gas leaks near an ignition source and causes an explosion or fire. Risk of serious injury or death by asphyxiation if the leak causes a build-up of gas in an enclosed space. Incidents of the regulator failing and leaking LPG gas have occurred.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

RV-ONE

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Affected products

Product 1

Compact metal regulator fitted to the gas system of Snowy River and Newgen caravans. Model: RV-One HDJYF1001-1 AGA approval: 9191 The regulator is mounted on the A-frame at the front of the caravan, between the gas cylinders and the body of the van and is connected to the cylinders by flexible pigtail hoses. Please see attached list of chassis numbers with affected regulators. The chassis number is engraved on the A-Frame and on the compliance plate inside the tunnel boot.

Risk / hazard

Risk of serious injury or death if the gas leaks near an ignition source and causes an explosion or fire. Risk of serious injury or death by asphyxiation if the leak causes a build-up of gas in an enclosed space. Incidents of the regulator failing and leaking LPG gas have occurred.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Regent RV

Manufacturer

Regent RV

Phone

Not provided

Brand: Regent RV. Contact: Regent RV.

Source & status

Source

Tier

official

Category

HOME

Classification

Gas products and appliances, Caravan, motorhome and camper accessories

App estimate

critical

Recall details

Recall number

697df50a-1c34-4b34-a7ee-4cfc7c9b0508

Classification

Gas products and appliances, Caravan, motorhome and camper accessories

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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