Electric oil burners

Official notice

27 Oct 2023

Last checked

27 Oct 2023

High riskACCC

An official ACCC notice concerns Electric oil burners. There is a risk of serious injury or death from electric shock if the switch mechanism pops out and exposes live electric parts. There is also a risk of burns and damage to property if the oil burner catches fire due to this switch defect. Published 2023-10-27.

What to do now

Stop using the product immediately and return the product to dusk for a full refund. For further information, consumers can contact dusk by phone 1300 387 543 Monday to Friday 9 am to 5 pm, email help@dusk.com.au, or visit the website .

Recall number

07eb9f1f-b1b9-4383-81c4-d435a9776eb4

Official notice

2023-10-27

The hazard

There is a risk of serious injury or death from electric shock if the switch mechanism pops out and exposes live electric parts. There is also a risk of burns and damage to property if the oil burner catches fire due to this switch defect.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

S CAN BE FOUND ON THE PRODUCT OR BARCODE STICKER ON THE PACKA

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Affected products

Product 1

An electrical oil burner with a 3-hour timer switch, used to heat water and an essential oil, to produce a fragrant scent mist. The product was sold in the following styles: Payton Natural Electric Oil Burner - 50208593 Alannah Pink Electric Oil Burner - 50209385 Alula Black Electric Oil Burner - 50208562 Alula Pink Electric Oil Burner - 50208555 Honeycomb Electric Oil Burner - 50213757 Coraline Electric Oil Burner - 50213979 Kaley Terrazzo Electric Oil Burner - 50214211 Marissa Electric Oil Burner - 50214013 Skylar Navy Electric Oil Burner - 50208579 Leilani Electric Oil Burner Giftbox – 50201631 Model numbers can be found on the product or barcode sticker on the packaging.

Risk / hazard

There is a risk of serious injury or death from electric shock if the switch mechanism pops out and exposes live electric parts. There is also a risk of burns and damage to property if the oil burner catches fire due to this switch defect.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Home electrical appliances

App estimate

high

Recall details

Recall number

07eb9f1f-b1b9-4383-81c4-d435a9776eb4

Classification

Home electrical appliances

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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