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Babysense MaxView video baby monitor – Parent unit (updated)

Official notice

24 Mar 2026

Last checked

24 Mar 2026

Critical riskACCC

An official ACCC notice concerns Babysense MaxView video baby monitor – Parent unit (updated). Risk of serious injury, death and/or property damage from fire if the battery overheats during charging and starts a fire. Incidents have occurred overseas. Published 2026-03-24.

What to do now

Stop using the affected Babysense MaxView parent unit immediately, unplug it from any power source and do not charge or use it. Visit www.recallsecure.com to enter your details and serial number and follow the on-screen instructions to receive a free replacement of the parent unit. You should dispose of the old parent unit once you receive confirmation it is a part of the affected serial numbers. Do not throw the old parent unit in household trash/waste or in general recycling bins. Dispose of the old parent unit by taking it to a certified e-waste or hazardous waste facility that handles products containing lithium-ion batteries. Contact your local authority to confirm your nearest location. Contact Hisense Ltd (Israel) Email: support@recallsecure.com Visit: www.recallsecure.com

Recall number

2f72f900-fbee-4c08-9d22-0b53adc7e4cc

Official notice

2026-03-24

Open source hub ↗Open official notice

The hazard

Risk of serious injury, death and/or property damage from fire if the battery overheats during charging and starts a fire. Incidents have occurred overseas.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Lots

identification, range

Models

IDENTIFICATION

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Affected products

Product 1

This recall was updated on 8 May 2026 to change the supplier from Hisense Ltd to Hisense Ltd (Israel). Parent unit viewing screen for the Babysense MaxView video baby monitor (5.5” Split Screen Full HD 1080P). Serial number identification: Identify the serial number (S/N) printed on the back (beginning with ‘MVRX’ followed by further digits). Serial Numbers beginning with MVP are not part of this recall. Model number identification: Identify the model number on the back. It should read VBM55RX. If your model number includes a letter “N” (VBMN55RX) it is NOT a part of this recall. Affected serial numbers – MVRX 23000001 - 23000142 2302-00000 - 2302-02499 2303-00000 - 2303-02999 2304-00000 - 2304-02169 2304-02170 - 2304-03999 2305-00000 - 2305-04999 2308-00000 - 2308-04416 2308-04417 - 2308-13966 24000000 - 24034981 24034982 - 24036040 24036041 - 24067750 25000001 - 25017520 25017622 - 25018820 25017521 - 25017621 25018821 - 25047921 25047921 - 25049722 24000000P - 24002039P 24002040P - 24002729P Please see attached list of affected serial number range. This recall does not involve MaxView Pro or any other Babysense models.

Risk / hazard

Risk of serious injury, death and/or property damage from fire if the battery overheats during charging and starts a fire. Incidents have occurred overseas.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Hisense

Manufacturer

Hisense Ltd (Israel)

Phone

Not provided

Brand: Hisense. Contact: Hisense Ltd (Israel).

Source & status

Source

ACCC

Tier

official

Recall details

Recall number

2f72f900-fbee-4c08-9d22-0b53adc7e4cc

Classification

Lithium-ion batteries, Smart and interconnected devices

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice

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