Assorted travel adaptors - sold at Big W

Official notice

30 Jun 2026

HighACCC

An official ACCC notice concerns Assorted travel adaptors - sold at Big W. Risk of serious injury or death from electric shock from uninsulated plug pins. Risk of property damage if the product catches fire. Published 2026-06-30.

What to do now

Consumers should immediately stop using the adaptors and disconnect from power supply and appliances. Return the adaptor to any BIG W store for a full refund, or contact recall@clgroup.au to arrange the return of the product and refund. Contact CL Group call: 08 8340 1600 email: recall@clgroup.au Visit: https://www.clgroup.au

Recall number

2a3dfd28-7ed4-403d-8a76-0da78d8684bc

Official notice

2026-06-30

The hazard

Risk of serious injury or death from electric shock from uninsulated plug pins. Risk of property damage if the product catches fire.

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Affected products

Product 1

Travel adaptors for use with the below plugs with no power conversion: Europe to Australia - Adaptor EU to Aus/NZ USA to Australia - Adaptor USA to Aus/NZ UK to Australia - Adaptor UK to Aus/NZ Only products with markings '-16' and '-17' are affected by this recall. These markings are on the rear of the adaptor.

Risk / hazard

Risk of serious injury or death from electric shock from uninsulated plug pins. Risk of property damage if the product catches fire.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Manufacturer

CL Group

Phone

Not provided

Brand: Cl. Contact: CL Group.

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Computers, laptops and accessories, Phones, cameras and accessories, Power supply and storage

App estimate

high

Recall details

Recall number

2a3dfd28-7ed4-403d-8a76-0da78d8684bc

Classification

Computers, laptops and accessories, Phones, cameras and accessories, Power supply and storage

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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Brand match

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Markets

AU

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