500 Series Cooker Grill and Cooktops for Caravans and Motorhomes
Official notice
23 Jun 2022
Last checked
23 Jun 2022
An official ACCC notice concerns 500 Series Cooker Grill and Cooktops for Caravans and Motorhomes. If the gas leaks in the presence of an ignition source this can lead to an explosion and/or fire, which may result in serious illness, injury or death. The defect has caused incidents that have caused serious injuries and burns. Published 2022-06-23.
What to do now
For cookers manufactured between 1 January 2019 and 31 May 2020 (inclusive) : 1. Turn the front left burner control knob to the off position, remove the knob and store it out of reach of other users. 2. DO NOT USE the front hotplate left burner. The other burners and the electric hotplate can be used. 3. Contact a Swift service agent to arrange an inspection and repairs (if required). Swift service agents information is available here: https://swiftappliancegroup.com.au/repairs-warranty/ If you are in a remote area or unable to access an approved Swift service agent, contact a licensed plumber or gasfitter and request they contact Swift for authorisation and instructions on how to conduct the remedial process. Contact details for Swift Appliance Group: • swiftrecall@outlook.com • 0412 821 912 (Monday to Thursday 8am to 4:30pm and Friday 8am to 1:30pm) • Register your details and receive updates: https://swiftappliancegroup.com.au/recall-register It is recommended that consumers install a gas leak detector inside the cupboard underneath the gas cooker unit if the caravan or motorhome is intended to travel off-road.
Recall number
40dbd67c-bdd3-41ff-8378-860f71e75c75
Official notice
2022-06-23
The hazard
The hazard
If the gas leaks in the presence of an ignition source this can lead to an explosion and/or fire, which may result in serious illness, injury or death. The defect has caused incidents that have caused serious injuries and burns.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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