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Zero Motorcycles - Incorrectly installed accessory chain kits
Official notice
3 Oct 2023
Last checked
3 Oct 2023
An official NHTSA notice concerns Zero Motorcycles - Incorrectly installed accessory chain kits. A dislocated motor shaft magnet can cause an unexpected response of the motor, including a shift to reverse, increasing the risk of a crash. Published 2023-10-03.
What to do now
Dealers will install a new motor with a pre-placed sprocket chain kit as necessary, free of charge. Owner notification letters were mailed october 31, 2023. Owners may contact zero customer service at 1-888-841-8085. Zero's number for this recall is sv-rcl-023-014.
Units affected
306
Recall number
SV-RCL-023-014
Official notice
2023-10-03
The hazard
The hazard
A dislocated motor shaft magnet can cause an unexpected response of the motor, including a shift to reverse, increasing the risk of a crash.
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Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Zero Motorcycles. Contact: Zero Motorcycles Inc..
Source & status
Source & status
Recall details
Recall details
Recall number
Campaign number
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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