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Volkswagen - Damaged seat belt retractor

Official notice

24 Sept 2025

Last checked

24 Sept 2025

Medium riskNHTSA
Watch Volkswagen

An official NHTSA notice concerns Volkswagen - Damaged seat belt retractor. In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury. Published 2025-09-24.

What to do now

Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed october 30, 2025, and october 31, 2025. Owners may contact audi at 1-800-253-2834 or volkswagen at 1-800-893-5298. Audi's number for this recall is 69um; volkswagen’s number for this recall is 694t. Vehicle identification numbers (vins) involved in this recall will be searchable on NHTSA.gov beginning september 26, 2025.

Units affected

1,042

Recall number

694T 69UM

Official notice

2025-09-24

The hazard

In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

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Affected products

Product 1

Volkswagen Group of America, Inc. — Damaged seat belt retractor

Units affected

1,042

Risk / hazard

In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

US · United States

Affected area 1

US · United States

Company & contacts

Brand

Volkswagen

Manufacturer

Volkswagen group of america, inc.

Phone

Not provided

Brand: Volkswagen. Contact: Volkswagen Group of America, Inc..

Source & status

Source

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

694T 69UM

Campaign number

25V638000

Units affected

1,042

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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