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Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs)

Official notice

2 Jul 2020

Last checked

2 Jul 2020

Risk not stated by sourceCPSC
Watch Polaris

An official CPSC notice concerns Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs). The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user. Published 2020-07-02.

What to do now

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair. Polaris is notifying dealers and contacting registered owners directly.

Units affected

26,730

Recall number

20758

Official notice

2020-07-02

The hazard

The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

20758

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Affected products

Product 1

Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs) — About 26,730 (In addition, 1,330 units were sold in Canada)

Units affected

26,730

Risk / hazard

The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

US · United States

Affected area 1

US · United States

Company & contacts

Brand

Polaris

Manufacturer

Polaris Industries Inc., of Medina, Minn.

Phone

800-765-2747

Brand: Polaris. Contact: Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information. In addition, check your vehicle identification number (VIN) on the “Product Safety Recalls” page to see if your vehicle is included in any recalls.. Phone 800-765-2747.

Source & status

Source

Tier

official

Category

HOME

App estimate

unspecified

Recall details

Recall number

20758

Units affected

26,730

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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