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Mazda - Engine may not restart after auto engine stop

Official notice

31 Oct 2024

Last checked

31 Oct 2024

Risk not stated by sourceNHTSA
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An official NHTSA notice concerns Mazda - Engine may not restart after auto engine stop. An engine that fails to restart increases the risk of a crash. Published 2024-10-31.

What to do now

Dealers will reprogram the powertrain control module (pcm) and the battery energy control module (becm) software, free of charge. Owner notification letters were mailed december 19, 2024. Owners may contact mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 7024j.

Units affected

38,926

Recall number

7024J

Official notice

2024-10-31

The hazard

An engine that fails to restart increases the risk of a crash.

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Affected products

Product 1

Mazda North American Operations — Engine may not restart after auto engine stop

Units affected

38,926

Risk / hazard

An engine that fails to restart increases the risk of a crash.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

US · United States

Affected area 1

US · United States

Company & contacts

Brand

Mazda

Manufacturer

Mazda north american operations

Phone

Not provided

Brand: Mazda. Contact: Mazda North American Operations.

Source & status

Source

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

7024J

Campaign number

24V816000

Units affected

38,926

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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