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Keystone RV - Towed vehicle may detach from pin box

Official notice

27 Nov 2024

Last checked

27 Nov 2024

Risk not stated by sourceNHTSA
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An official NHTSA notice concerns Keystone RV - Towed vehicle may detach from pin box. The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash. Published 2024-11-27.

What to do now

Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed december 10, 2025. Owners may contact keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.

Units affected

303

Recall number

24-459

Official notice

2024-11-27

The hazard

The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.

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Affected products

Product 1

Keystone RV Company — Towed vehicle may detach from pin box

Units affected

303

Risk / hazard

The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

US · United States

Affected area 1

US · United States

Company & contacts

Brand

Keystone RV

Manufacturer

Keystone rv company

Phone

Not provided

Brand: Keystone RV. Contact: Keystone RV Company.

Source & status

Source

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

24-459

Campaign number

24V899000

Units affected

303

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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