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DR®Power PRO XL501 Chipper Shredders

Official notice

2 Mar 2023

Last checked

2 Mar 2023

Medium riskCPSC
Watch Generac

An official CPSC notice concerns DR®Power PRO XL501 Chipper Shredders. The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard. Published 2023-03-02.

What to do now

Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.

Units affected

2,100

Recall number

23732

Official notice

2023-03-02

The hazard

The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

23732

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Affected products

Product 1

DR®Power PRO XL501 Chipper Shredders — About 2,100 (In addition, about 27 were sold in Canada and about 3 were sold in Mexico)

Units affected

2,100

Risk / hazard

The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

US · United States

Affected area 1

US · United States

Company & contacts

Brand

Generac

Manufacturer

Generac, of Waukesha, Wisconsin

Phone

800-550-7016

Brand: Generac. Contact: DR Power at 800-550-7016 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online at www.drpower.com and click on Product Recalls link at the bottom of the page for more information.. Phone 800-550-7016.

Source & status

Source

Tier

official

Category

HOME

App estimate

medium

Recall details

Recall number

23732

Units affected

2,100

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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