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Chrysler - Head restraints may not lock

Official notice

17 Jul 2025

Last checked

17 Jul 2025

Medium riskNHTSA
Watch Chrysler

An official NHTSA notice concerns Chrysler - Head restraints may not lock. A head restraint that does not lock can result in an increased risk of injury to the seat occupant during a crash. Published 2025-07-17.

What to do now

Dealers will inspect and replace the head restraint, as necessary, free of charge. If the head restraint is not installed in a vehicle, dealers will repurchase it. Owner notification letters were mailed september 5, 2025. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 21c.

Units affected

764

Recall number

21C

Official notice

2025-07-17

The hazard

A head restraint that does not lock can result in an increased risk of injury to the seat occupant during a crash.

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Affected products

Product 1

Chrysler (FCA US, LLC) — Head restraints may not lock

Units affected

764

Risk / hazard

A head restraint that does not lock can result in an increased risk of injury to the seat occupant during a crash.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

US · United States

Affected area 1

US · United States

Company & contacts

Brand

Chrysler

Manufacturer

Chrysler (fca us, llc)

Phone

Not provided

Brand: Chrysler. Contact: Chrysler (FCA US, LLC).

Source & status

Source

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

21C

Campaign number

25E044000

Units affected

764

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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