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Chloe, Sophie and Audrey soft dolls
Official notice
5 Jul 2016
Last checked
5 Jul 2016
An official CPSC notice concerns Chloe, Sophie and Audrey soft dolls. The hair on the Chloe and Sophie dolls may contain loops that are large enough to fit around a child's head and neck, and the headband on the Audrey doll, if loosened, can form a loop that fits around a child's head and neck. These loops can pose a strangulation hazard. Published 2016-07-05.
What to do now
Consumers should take the dolls away from children immediately and cut the looped hair of the Chloe and Sophie dolls and remove the headband of the Audrey doll to eliminate the hazard. Consumers may also call Pottery Barn Kids for instructions on how to return the affected dolls for a merchandise credit.
Units affected
81,000
Recall number
11321
Official notice
2016-07-05
The hazard
The hazard
The hair on the Chloe and Sophie dolls may contain loops that are large enough to fit around a child's head and neck, and the headband on the Audrey doll, if loosened, can form a loop that fits around a child's head and neck. These loops can pose a strangulation hazard.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Models
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Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Pottery Barn. Contact: For additional information, contact Pottery Barn Kids toll-free at (855) 880-4504 between 4 a.m. and 9 p.m. PT seven days a week or visit the firm's website at www.potterybarnkids.com. Phone (855) 880-4504.
Source & status
Source & status
Recall details
Recall details
Recall number
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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