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BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519

Official notice

12 Jan 2023

Last checked

12 Jan 2023

High riskCPSC
Watch Contact Bissell

An official CPSC notice concerns BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519. The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard. Published 2023-01-12.

What to do now

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

Units affected

61,000

Recall number

23091

Official notice

2023-01-12

The hazard

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

23091

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Affected products

Product 1

BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 — About 61,000 (In addition, about 4,300 were sold in Canada)

Units affected

61,000

Risk / hazard

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

US · United States

Affected area 1

US · United States

Company & contacts

Brand

Contact Bissell, Bissell Homecare

Manufacturer

Not provided

Phone

855-417-7001

Brand: Contact Bissell, Bissell Homecare. Contact: Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.. Phone 855-417-7001.

Source & status

Source

Tier

official

Category

HOME

App estimate

high

Recall details

Recall number

23091

Units affected

61,000

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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