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AmazonBasics portable power banks
Official notice
13 Mar 2018
Last checked
13 Mar 2018
An official CPSC notice concerns AmazonBasics portable power banks. The power bank's battery can overheat and ignite, posing fire and burn hazards. Published 2018-03-13.
What to do now
Consumers should immediately unplug and stop using the recalled power banks and contact Amazon for instructions on how to return the unit and receive a full refund. All known purchasers are being contacted directly by the firm.
Units affected
260,000
Recall number
18728
Official notice
2018-03-13
The hazard
The hazard
The power bank's battery can overheat and ignite, posing fire and burn hazards.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Amazon, Guoguang Electric. Contact: Amazon toll-free at 855-215-5134 from 8 a.m. to 5 p.m. ET Monday through Saturday or online anytime at https://amazonpowerbank.expertinquiry.com/ to register the product and receive a full refund.. Phone 855-215-5134.
Source & status
Source & status
Recall details
Recall details
Recall number
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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