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An official OPSS notice concerns Tucson 5m, 6m and 8m Pumps. The product presents a serious risk of electric shock as it is possible to connect the pump in reverse, allowing the live pin to connect to the earth pin. Published 2026-05-05.
What to do now
An installed pump can remain in operation, but you must take care not to handle affected pumps as there is a serious risk of electrocution. If you think you have an affected Tucson circulating pump installed in your premises, contact Tucson immediately via email at productsafety@tucsonpumps.ie or phone +(44) 800 044 3258 to arrange for a replacement pump to be installed. The affected pumps can be identified by the serial number (S/N) on the label affixed to the pump as indicated above. The Product Replacement Programme is free of charge. Installed units should only be replaced by an approved Tucson technician or Tucson service agent.
Recall number
2510-0040
Official notice
2026-05-05
The hazard
The hazard
The product presents a serious risk of electric shock as it is possible to connect the pump in reverse, allowing the live pin to connect to the earth pin.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Tucson. Contact: Tucson.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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