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Pedelec Electric Bike

Official notice

10 Jul 2026

Last checked

10 Jul 2026

Critical riskEU Safety Gate
Watch Duotts

An official EU Safety Gate notice concerns Pedelec Electric Bike. The supplied plug adaptor does not meet dimensional requirements, preventing a secure connection with the socket and causing overheating over time. In addition, the supplied plug does not have capacity for a fuse, which is required for safe operation under fault conditions. Moreover, the earth pin of the adaptor is not solid. These could cause the adaptor or plug to catch fire or explode, posing a risk of fire. The product does not comply with the requirements of the Machinery Directive. Published 2026-07-10.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

SR/02002/26

Official notice

2026-07-10

The hazard

The supplied plug adaptor does not meet dimensional requirements, preventing a secure connection with the socket and causing overheating over time. In addition, the supplied plug does not have capacity for a fuse, which is required for safe operation under fault conditions. Moreover, the earth pin of the adaptor is not solid. These could cause the adaptor or plug to catch fire or explode, posing a risk of fire. The product does not comply with the requirements of the Machinery Directive.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

C29, C29-L, FPR-48V15AH, HLT-180L-5462000

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Affected products

Product 1

Electric bicycle

Product 2

Pedelec Electric Bike

Risk / hazard

The supplied plug adaptor does not meet dimensional requirements, preventing a secure connection with the socket and causing overheating over time. In addition, the supplied plug does not have capacity for a fuse, which is required for safe operation under fault conditions. Moreover, the earth pin of the adaptor is not solid. These could cause the adaptor or plug to catch fire or explode, posing a risk of fire. The product does not comply with the requirements of the Machinery Directive.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

GB · United Kingdom in respect of Northern Ireland

Affected area 1

GB · United Kingdom in respect of Northern Ireland

Company & contacts

Brand

Duotts

Manufacturer

Not provided

Phone

Not provided

Brand: Duotts.

Source & status

Tier

official

Category

HOME

Classification

Serious risk — Fire

App estimate

critical

Recall details

Recall number

SR/02002/26

Classification

Serious risk — Fire

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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