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Mercedes-Benz - The emergency call system (ecall) does not meet the specification

Official notice

6 Oct 2020

MediumDVSA

An official DVSA notice concerns Mercedes-Benz - The emergency call system (ecall) does not meet the specification. The emergency call system (ecall) does not meet the specification Published 2020-10-06.

What to do now

Update the software of the communication module for the emergency call system

Units affected

3,127

Recall number

R-2020-236

Official notice

2020-10-06

The hazard

The emergency call system (ecall) does not meet the specification

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

A CLASS

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Affected products

Product 1

MERCEDES-BENZ CARS UK LTD A CLASS

Units affected

3,127

Risk / hazard

The emergency call system (ecall) does not meet the specification

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

GB · United Kingdom

Affected area 1

GB · United Kingdom

Company & contacts

Manufacturer

Mercedes-benz cars uk ltd

Phone

Not provided

Brand: Mercedes-Benz. Contact: Driver and Vehicle Standards Agency (DVSA).

Source & status

Source

Tier

beta

Category

VEHICLES

Classification

DVSA recall R-2020-236

App estimate

medium

Recall details

Recall number

R-2020-236

Campaign number

SRPC2030

Units affected

3,127

Classification

DVSA recall R-2020-236

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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