No image published for this recall

No image published for this recall

Mercedes-Benz - Due to a software error the eco start stop function may not be present

Official notice

14 Jan 2020

Last checked

14 Jan 2020

Medium riskDVSA

An official DVSA notice concerns Mercedes-Benz - Due to a software error the eco start stop function may not be present. Due to a software error the eco start/stop function may not be present Published 2020-01-14.

What to do now

Perform coding in the fuse and relay module control unit on the affected vehicles.

Units affected

284

Recall number

R-2019-445

Official notice

2020-01-14

The hazard

Due to a software error the eco start/stop function may not be present

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

CITAN

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Affected products

Product 1

MERCEDES-BENZ VANS UK LTD CITAN

Units affected

284

Risk / hazard

Due to a software error the eco start/stop function may not be present

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

GB · United Kingdom

Affected area 1

GB · United Kingdom

Company & contacts

Manufacturer

Mercedes-benz vans uk ltd

Phone

Not provided

Brand: Mercedes-Benz. Contact: Driver and Vehicle Standards Agency (DVSA).

Source & status

Source

Tier

beta

Category

VEHICLES

Classification

DVSA recall R-2019-445

App estimate

medium

Recall details

Recall number

R-2019-445

Campaign number

SRV1919

Units affected

284

Classification

DVSA recall R-2019-445

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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