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Mercedes-benz ag has determined that on certain sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration

Official notice

3 May 2023

MediumDVSA

An official DVSA notice concerns Mercedes-benz ag has determined that on certain sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration. Mercedes-benz ag has determined that on certain sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration Published 2023-05-03.

What to do now

Update the instrument cluster software.

Units affected

6,184

Recall number

R-2023-119

Official notice

2023-05-03

The hazard

Mercedes-benz ag has determined that on certain sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

SPRINTER

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Affected products

Product 1

MERCEDES-BENZ VANS UK LTD SPRINTER

Units affected

6,184

Risk / hazard

Mercedes-benz ag has determined that on certain sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

GB · United Kingdom

Affected area 1

GB · United Kingdom

Company & contacts

Manufacturer

Mercedes-benz vans uk ltd

Phone

Not provided

Brand: Mercedes-Benz. Contact: Driver and Vehicle Standards Agency (DVSA).

Source & status

Source

Tier

beta

Category

VEHICLES

Classification

DVSA recall R-2023-119

App estimate

medium

Recall details

Recall number

R-2023-119

Campaign number

SRV2303

Units affected

6,184

Classification

DVSA recall R-2023-119

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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