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An official OPSS notice concerns Joule Victorum PrePlumb Hot Water Tank. It has been identified that if there is a loss of water from the system, the back-up heater continues to rise in temperature, causing the hot outer insulation material to break down, presenting a risk of fire. Published 2023-08-04.
What to do now
The product has been recalled from end users and consumers warned of the risk.
Official notice
2023-08-04
The hazard
The hazard
It has been identified that if there is a loss of water from the system, the back-up heater continues to rise in temperature, causing the hot outer insulation material to break down, presenting a risk of fire.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Joule Victorum. Contact: Joule Victorum.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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