No image published for this recall

No image published for this recall

Ford - Incorrect instructions for setting passenger airbag deactivation in the printed owner s manual if fitted and in the sync4 instructions. The customer may be unable to identify how to switch off on the passenger airbag when installing a rear-facing child seat.

Official notice

30 Jan 2024

Last checked

30 Jan 2024

Medium riskDVSA

An official DVSA notice concerns Ford - Incorrect instructions for setting passenger airbag deactivation in the printed owner s manual if fitted and in the sync4 instructions. The customer may be unable to identify how to switch off on the passenger airbag when installing a rear-facing child seat.. Incorrect instructions for setting passenger airbag deactivation in the printed owner s manual if fitted and in the sync4 instructions. The customer may be unable to identify how to switch off/on the passenger airbag when installing a rear-facing child seat. Published 2024-01-30.

What to do now

Replacement instructions issued

Units affected

4,773

Recall number

R-2024-025

Official notice

2024-01-30

The hazard

Incorrect instructions for setting passenger airbag deactivation in the printed owner s manual if fitted and in the sync4 instructions. The customer may be unable to identify how to switch off/on the passenger airbag when installing a rear-facing child seat.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

TRANSIT CUSTOM

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Affected products

Product 1

FORD TRANSIT CUSTOM

Units affected

4,773

Risk / hazard

Incorrect instructions for setting passenger airbag deactivation in the printed owner s manual if fitted and in the sync4 instructions. The customer may be unable to identify how to switch off/on the passenger airbag when installing a rear-facing child seat.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

GB · United Kingdom

Affected area 1

GB · United Kingdom

Company & contacts

Brand

Manufacturer

Ford

Phone

Not provided

Brand: Ford. Contact: Driver and Vehicle Standards Agency (DVSA).

Source & status

Source

Tier

beta

Category

VEHICLES

Classification

DVSA recall R-2024-025

App estimate

medium

Recall details

Recall number

R-2024-025

Campaign number

23S62

Units affected

4,773

Classification

DVSA recall R-2024-025

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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