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Ford - Frozen rearview camera screen

Official notice

24 Sept 2025

MediumDVSA

An official DVSA notice concerns Ford - Frozen rearview camera screen. Frozen rearview camera screen Published 2025-09-24.

What to do now

Update the accessory protocol interface module (apim) software to the latest level.

Units affected

1

Recall number

R-2025-361

Official notice

2025-09-24

The hazard

Frozen rearview camera screen

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

TRANSIT CUSTOM

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Affected products

Product 1

FORD TRANSIT CUSTOM

Units affected

1

Risk / hazard

Frozen rearview camera screen

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

GB · United Kingdom

Affected area 1

GB · United Kingdom

Company & contacts

Brand

Manufacturer

Ford

Phone

Not provided

Brand: Ford. Contact: Driver and Vehicle Standards Agency (DVSA).

Source & status

Source

Tier

beta

Category

VEHICLES

Classification

DVSA recall R-2025-361

App estimate

medium

Recall details

Recall number

R-2025-361

Campaign number

25S49

Units affected

1

Classification

DVSA recall R-2025-361

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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