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Ford - 25S34 tourneo connect - potential front entertainment control module (fem) screen freezing

Official notice

5 Jun 2025

MediumDVSA

An official DVSA notice concerns Ford - 25S34 tourneo connect - potential front entertainment control module (fem) screen freezing. 25S34 tourneo connect - potential front entertainment control module (fem) screen freezing Published 2025-06-05.

What to do now

Update the fem software and perform a verification process. Replace the fem if necessary.

Units affected

1,543

Recall number

R-2025-197

Official notice

2025-06-05

The hazard

25S34 tourneo connect - potential front entertainment control module (fem) screen freezing

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

TOURNEO CONNECT

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Affected products

Product 1

FORD TOURNEO CONNECT

Units affected

1,543

Risk / hazard

25S34 tourneo connect - potential front entertainment control module (fem) screen freezing

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

GB · United Kingdom

Affected area 1

GB · United Kingdom

Company & contacts

Brand

Manufacturer

Ford

Phone

Not provided

Brand: Ford. Contact: Driver and Vehicle Standards Agency (DVSA).

Source & status

Source

Tier

beta

Category

VEHICLES

Classification

DVSA recall R-2025-197

App estimate

medium

Recall details

Recall number

R-2025-197

Campaign number

25S34

Units affected

1,543

Classification

DVSA recall R-2025-197

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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