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An official OPSS notice concerns Foot Massager KLS-0026. The product presents a serious risk of electric shock as the lengths of the live and neutral pins were too short and therefore not compatible with sockets outlets conforming to BS 1363. The conductors had been soldered onto their respective terminals and there were no barriers to prevent a detached wire from reducing creepage distances and clearances to levels below the minimum required by the standard. Published 2022-08-03.
What to do now
The import has been rejected and destroyed at the border.
Official notice
2022-08-03
The hazard
The hazard
The product presents a serious risk of electric shock as the lengths of the live and neutral pins were too short and therefore not compatible with sockets outlets conforming to BS 1363. The conductors had been soldered onto their respective terminals and there were no barriers to prevent a detached wire from reducing creepage distances and clearances to levels below the minimum required by the standard.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Source & status
Source & status
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Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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