No image published for this recall

No image published for this recall

Canyon E-Bike Batteries

Official notice

13 Nov 2024

Last checked

14 Nov 2024

High riskOPSS

An official OPSS notice concerns Canyon E-Bike Batteries. The product presents a high risk of fire as the housing on the battery may be damaged, allowing water ingress. Published 2024-11-14.

What to do now

The product has been recalled from end users.

Recall number

2411-0074

Official notice

2024-11-14

The hazard

The product presents a high risk of fire as the housing on the battery may be damaged, allowing water ingress.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Other

PSD 2411-0074

Raw Text

electrical-appliances-equipment

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Affected products

Product 1

Black e-bike batteries fitted to some Canyon E-performance bikes (M091, M124, M129).

Risk / hazard

The product presents a high risk of fire as the housing on the battery may be damaged, allowing water ingress.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

GB · United Kingdom

Affected area 1

GB · United Kingdom

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Canyon. Contact: Canyon.

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

product-recall — high

App estimate

high

Recall details

Recall number

2411-0074

Classification

product-recall — high

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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