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Zodiac Z400 Swimming Pool Heat Pumps
Official notice
8 Jul 2024
Last checked
8 Jul 2024
An official Product Safety NZ notice concerns Zodiac Z400 Swimming Pool Heat Pumps. The heat pump’s capacitor can fail to disconnect from the circuit, which can lead to the unit catching fire. There is a risk of serious injury, burns or death if the heat pump’s capacitor catches fire. There is also a risk of serious property damage. Published 2024-07-08.
What to do now
Consumers should stop using the heat pump immediately. Press and hold the ON/OFF button for 2 seconds to switch off, then disconnect the plug. If it is hardwired, turn off the isolator switch. Consumers should contact Fluidra to arrange for a technician to repair the heat pump at no cost.
Official notice
2024-07-08
The hazard
The hazard
The heat pump’s capacitor can fail to disconnect from the circuit, which can lead to the unit catching fire. There is a risk of serious injury, burns or death if the heat pump’s capacitor catches fire. There is also a risk of serious property damage.
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Zodiac Z400 Swimming Pool Heat Pumps. Contact: Fluidra NZ zodiac.co.nz/productrecall. Phone 0800 859 605.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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