No image published for this recall

No image published for this recall

Toshiba Laptop AC Adapters

Official notice

21 Feb 2024

Last checked

21 Feb 2024

An official Product Safety NZ notice concerns Toshiba Laptop AC Adapters. While in use, the DC-IN plug of the AC adapter may overheat and cause a fire when the material contained within the plug deteriorates over time - Dynabook recommends turning off power to the Adapter immediately at the wall socket, unplugging the AC adapter and stop using it further. Note: This is an expansion to a previous recall https://www.productsafety.govt.nz/recalls/toshiba-2-pin-ac-adapter where the nature of the issue is the same but additional Adapters have been identified as potentially affected, and having a potential fire hazard. Published 2024-02-21.

What to do now

Turn off power to the Adapter immediately at the wall socket, unplug the AC adapter and stop using it further, then visit https://serviceportal.anz.dynabook.com/supportlists to determine if the AC adapter is affected and if so, register to return it for a free replacement AC adapter. Further information is available from Dynabook ANZ Pty Ltd by phoning 0800 396 226.

Official notice

2024-02-21

The hazard

While in use, the DC-IN plug of the AC adapter may overheat and cause a fire when the material contained within the plug deteriorates over time - Dynabook recommends turning off power to the Adapter immediately at the wall socket, unplugging the AC adapter and stop using it further. Note: This is an expansion to a previous recall https://www.productsafety.govt.nz/recalls/toshiba-2-pin-ac-adapter where the nature of the issue is the same but additional Adapters have been identified as potentially affected, and having a potential fire hazard.

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Affected products

Product 1

Part number located on top of the AC Adaptor. Refer to photos provided G71C0009S110G71C0009S111 G71C0009S112 G71C0009S113 G71C0009S114 G71C0009S115G71C0009S210 G71C0009S212 G71C0009S214 G71C0009S410 G71C0009S411G71C0009S412 G71C0009S413 G71C0009S414 G71C0009S415 G71C0009T110G71C0009T111 G71C0009T112 G71C0009T113 G71C0009T114 G71C0009T115G71C0009T116 G71C0009T117 G71C0009T210 G71C0009T212 G71C000AE110G71C000AE111 G71C000AE112 G71C000AE113 G71C000AE210 G71C000AE212G71C000AE410 G71C000AE411 G71C000AE412 G71C000AE413 G71C000AR110G71C000AR210 G71C000AR310 G71C000AR410 G71C000AS110 G71C000AS410G71C000BY110 G71C000BZ110 G71C000DH110 G71C000DH410 G71C000DJ110G71C000DJ410 G71C000DM110 G71C000DM410 G71C000DN110 G71C000DN410G71C000DP110 G71C000DP410 G71C000DQ110 G71C000DQ410 G71C000DU110G71C000DX110 G71C000DX410 G71C000DY110 G71C000DY410 G71C000F7110 PA1750-04

Risk / hazard

While in use, the DC-IN plug of the AC adapter may overheat and cause a fire when the material contained within the plug deteriorates over time - Dynabook recommends turning off power to the Adapter immediately at the wall socket, unplugging the AC adapter and stop using it further. Note: This is an expansion to a previous recall https://www.productsafety.govt.nz/recalls/toshiba-2-pin-ac-adapter where the nature of the issue is the same but additional Adapters have been identified as potentially affected, and having a potential fire hazard.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

0800 396 226

Brand: Toshiba Laptop AC Adapters. Contact: Dynabook ANZ Pty Limited. Phone 0800 396 226.

Source & status

Tier

official

Category

ELECTRONICS

Classification

Product recall

App estimate

high

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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