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Tandem t:slim X2 insulin pump with Basal-IQ - safety alert

Official notice

20 Jul 2026

MediumMedsafe

An official Medsafe notice concerns Tandem t:slim X2 insulin pump with Basal-IQ. The notice reports a product safety risk. Follow the official notice for consumer instructions. Published 2026-07-20.

What to do now

Instructions for consumers are available in the official Medsafe notice.

Official notice

2026-07-20

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Other

Tandem t:slim X2 Pump with Basal IQ Technology

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Affected products

Product 1

Tandem t:slim X2 insulin pump with Basal-IQ

Product 2

Tandem t:slim X2 Pump with Basal IQ Technology

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

1051 09 259 4062

Brand: Tandem T:slim X2 Insulin Pump With Basal-iq. Contact: New Zealand Medical & Scientific LtdLevel 4, Building 10666 Great South RoadEllerslieAUCKLAND 1051. Phone 1051 09 259 4062.

Source & status

Source

Medsafe

Tier

official

Category

HEALTH

Classification

Correction

App estimate

medium

Recall details

Classification

Correction

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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