No image published for this recall
Specialized 1stGen Turbo Levo E-Bicycles - Kenevo Battery Packs. Recall expansion, September 2022. Originally posted June 2021.
Official notice
14 Oct 2022
Last checked
14 Oct 2022
An official Product Safety NZ notice concerns Specialized 1stGen Turbo Levo E-Bicycles - Kenevo Battery Packs. Recall expansion, September 2022. Originally posted June 2021.. For the small number (estimated less than 15%) of battery packs, if conductive water (e.g., salt or chlorinated) penetrates the seal around the Control Pad, e.g., through repeated pressure-washing, and reaches a specific very small area of the battery pack’s protection circuit board which can in very rare cases trigger a short-circuit.It can in very rare cases trigger a short-circuit that would bypass the multiple layers of protection built into the battery pack. In sufficiently charged battery packs, this can potentially lead to a thermal runaway event, posing fire and burn hazards. Repeated pressure washing can cause conductive water to penetrate the seal around the Control Pad which can trigger a short circuit and lead to a thermal runaway event, posing fire and burn hazards. Published 2022-10-14.
What to do now
The battery pack needs to be removed from the bicycle using a 6mm Allen key in order to read the label. If the label cannot be read or is missing, you should arrange to take your bike into your nearest authorized retailer for checking.Potentially affected battery packs can be identified by a combination of both the part number and manufacture dates listed, both of which are noted on a label adhered to each battery pack. If the battery pack is affected, re-install your battery in the bike, but do not charge the battery pack until your Authorized Specialized Retailer has repaired it. If your battery pack has a charge level of 50% or more, as a precaution, you should ride your bike (in dry conditions) as soon as possible for the sole purpose of reducing the charge level to less than 50% (if possible, no lower than 20% for retailer diagnostics). Once below a 50% charge level, please contact your Authorized Specialized Retailer to schedule a free repair.If you previously checked your battery and found it was unaffected, you should recheck it for the expanded codes.
Official notice
2022-10-14
The hazard
The hazard
For the small number (estimated less than 15%) of battery packs, if conductive water (e.g., salt or chlorinated) penetrates the seal around the Control Pad, e.g., through repeated pressure-washing, and reaches a specific very small area of the battery pack’s protection circuit board which can in very rare cases trigger a short-circuit.It can in very rare cases trigger a short-circuit that would bypass the multiple layers of protection built into the battery pack. In sufficiently charged battery packs, this can potentially lead to a thermal runaway event, posing fire and burn hazards. Repeated pressure washing can cause conductive water to penetrate the seal around the Control Pad which can trigger a short circuit and lead to a thermal runaway event, posing fire and burn hazards.
Checked manually this time?
The app alerts you when a new official recall is published — no searching, no checking back.
Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Specialized 1stgen Turbo Levo E-bicycles. Contact: Specialized NZ www.specialized.com. Phone 0800 562 046.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
View full official noticeWeekly recall digest
Get next week's recalls before you need them.
One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.
The digest is the slow lane — one email a week. For instant, severity-gated alerts the moment a notice is published, get the app.
This recall was published 14 Oct 2022. The next one won't wait for you to search.
RecallScope watches official sources for the brands and VINs you follow, and alerts you the moment a new notice is published.
