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Schneider - Compact NSX Circuit breakers 400 to 630Amp

Official notice

2 Dec 2021

Last checked

2 Dec 2021

An official Product Safety NZ notice concerns Schneider - Compact NSX Circuit breakers 400 to 630Amp. The product may contain a nonconforming component that could result in the circuit breaker not operating as intended under certain conditions.The issue can cause overheating to connected cables and potential heat damage under certain overcurrent conditions which could result in a fire or arc flash in rare circumstances.No incidents of property damage or injury have been reported globally. The action was enacted after internal testing of components. Published 2021-12-02.

What to do now

Contact Schneider Electric customer service, installed units can only be repaired by Schneider Electric Services or Schneider approved service contractors.For any questions or more information contact Schneider Electric NZ

Official notice

2021-12-02

The hazard

The product may contain a nonconforming component that could result in the circuit breaker not operating as intended under certain conditions.The issue can cause overheating to connected cables and potential heat damage under certain overcurrent conditions which could result in a fire or arc flash in rare circumstances.No incidents of property damage or injury have been reported globally. The action was enacted after internal testing of components.

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Affected products

Product 1

Sold via Schneider Electric NZ from May 2019 to April 2021 Schneider Compact NSX Circuit breakers, 400 to 630Amp The product is fitted into panel boards and installed by panel board builders, mostly in larger buildings or commercial facilities Other Schneider Circuit breaker models have also been recalled overseas. These were not supplied in NZ

Risk / hazard

The product may contain a nonconforming component that could result in the circuit breaker not operating as intended under certain conditions.The issue can cause overheating to connected cables and potential heat damage under certain overcurrent conditions which could result in a fire or arc flash in rare circumstances.No incidents of property damage or injury have been reported globally. The action was enacted after internal testing of components.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Schneider. Contact: Schneider Electric NZ.

Source & status

Tier

official

Category

ELECTRONICS

Classification

Product recall

App estimate

high

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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