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An official Product Safety NZ notice concerns Samsung Galaxy Note 7. The battery in your Samsung Galaxy Note 7 may overheat, posing a potential fire/burn hazard. Overheating of the battery cell may occur when the anode and cathode come into contact, due to a manufacturing process error. Published 2016-10-11.
What to do now
As of 11 October 2016 Samsung has now asked all global partners to stop sales and exchanges of Galaxy Note7's while further investigation takes place. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device immediately. Please contact Samsung or get in touch with your retailer to take advantage of the remedies available.
Official notice
2016-10-11
The hazard
The hazard
The battery in your Samsung Galaxy Note 7 may overheat, posing a potential fire/burn hazard. Overheating of the battery cell may occur when the anode and cathode come into contact, due to a manufacturing process error.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Samsung Galaxy Note 7. Contact: Samsung Electronics www.samsung.com/nz/note7/owner-information. Phone 0800 726 786.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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