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Quell QPI9010 Dual Sensor Smoke Alarm

Official notice

12 Apr 2018

Last checked

12 Apr 2018

An official Product Safety NZ notice concerns Quell QPI9010 Dual Sensor Smoke Alarm. In some products a yellow protective cap could have been left on one of the two smoke sensors during the manufacturing process. The yellow protective cap may compromise the alarm’s ability to detect smoke, which can increase the risk of injury / property damage in the event of a fire. Published 2018-04-12.

What to do now

Using the identification guide, visually inspect the product through the opening on the side of the alarm for the presence of a yellow cap. If a yellow cap is present, immediately contact Chubb to receive instructions and request a free replacement smoke alarm. If no yellow cap is present, consumers should reinstall the smoke alarm and no further action is needed.

Official notice

2018-04-12

The hazard

In some products a yellow protective cap could have been left on one of the two smoke sensors during the manufacturing process. The yellow protective cap may compromise the alarm’s ability to detect smoke, which can increase the risk of injury / property damage in the event of a fire.

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Affected products

Product 1

Sold at hardware stores from September 2016 to November 2017 Quell branded QPI9010 dual sensor (photoelectric and ionisation) smoke alarm The affected alarm has a raised “pill shaped design” on the front and a date of manufacture between 2016 Sep. 10 and 2017 Oct. 13 Other Quell alarms with a round shape in the middle are not affected by the recall

Risk / hazard

In some products a yellow protective cap could have been left on one of the two smoke sensors during the manufacturing process. The yellow protective cap may compromise the alarm’s ability to detect smoke, which can increase the risk of injury / property damage in the event of a fire.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

0800 248 220

Brand: Quell Qpi9010 Dual Sensor Smoke Alarm. Contact: Chubb New Zealand www.chubb.co.nz. Phone 0800 248 220.

Source & status

Tier

official

Category

ELECTRONICS

Classification

Product recall

App estimate

high

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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