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Power Supply for WD My Passport Wireless Pro & SSD
Official notice
20 May 2020
Last checked
20 May 2020
An official Product Safety NZ notice concerns Power Supply for WD My Passport Wireless Pro & SSD. The power supply is unsafe when used with the adapter for Australia or New Zealand. The hard drive/SSD and USB cables are not affected. There is a risk of electric shock arising from the exposure of live parts if the power supply is assembled incorrectly. Published 2020-05-20.
What to do now
Stop using your power supply (APP524-051240U), turn off at the wall before unplugging and store it somewhere secure. Contact Western Digital to oragnise a replacement power supply. In the meantime, you can continue to use the hard drive/SSD without the power supply (with the USB cable only).
Official notice
2020-05-20
The hazard
The hazard
The power supply is unsafe when used with the adapter for Australia or New Zealand. The hard drive/SSD and USB cables are not affected. There is a risk of electric shock arising from the exposure of live parts if the power supply is assembled incorrectly.
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Turn on recall alertsWhere it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Power Supply For Wd My Passport Wireless Pro SSD. Contact: Western Digital support.wdc.com/support/case.aspx?lang=en. Phone 0508 555 639.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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