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Panasonic Laptop Battery Packs CF-AX Series, CF-C2 Series, CF-SX Series laptops
Official notice
5 Jul 2018
Last checked
5 Jul 2018
An official Product Safety NZ notice concerns Panasonic Laptop Battery Packs CF-AX Series, CF-C2 Series, CF-SX Series laptops. The Laptop battery pack may overheat due to a software configuration issue. If the battery pack overheats, there is a risk of potentially causing and leading to a fire hazard. Published 2018-07-05.
What to do now
As a temporary immediate measure, use the Battery Pack control utility in the Laptop to configure the battery pack power usage by adjusting the charging control utility to “Eco Mode”. Contact Panasonic by referring to the below information to register your details and to receive the new Battery Diagnosis/Control Program.
Official notice
2018-07-05
The hazard
The hazard
The Laptop battery pack may overheat due to a software configuration issue. If the battery pack overheats, there is a risk of potentially causing and leading to a fire hazard.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Manufacturer
Phone
Brand: Panasonic Laptop Battery Packs Cf-ax Series Cf-c2 Series Cf-sx Series Laptops. Contact: Panasonic New Zealand 0800 TOUGHBOOK.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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