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Pairs of coloured contact lenses - sold on SHEIN NZ Website
Official notice
11 Sept 2026
Last checked
11 Sept 2026
An official Product Safety NZ notice concerns Pairs of coloured contact lenses - sold on SHEIN NZ Website. A sample of these contact lenses tested positive for Burkholderia cepacia complex, a bacterial contaminant detected in the solution in which the lenses were packaged. Exposure to this bacterium may pose a risk of eye infection or irritation and an incident was reported in the United Kingdom involving a user who developed an eye infection. Published 2026-09-11.
What to do now
Stop using this product immediately. Do not wear these contact lenses. There is no need to return the product. Please dispose of it safely.SHEIN will be in contact directly with owners of this product to provide a full refund to the original payment method. Please read the notice and click “Yes, confirm” to acknowledge receipt and accept your refund. Your response is important and will assist SHEIN in ensuring that all affected products are accounted for. If you experience any eye symptoms, including redness, pain, discharge or blurred vision after wearing these contact lenses, please seek medical advice promptly.For any questions regarding this recall or if you don't receive direct contact, please contact: nzcsteam@shein.com
Official notice
2026-09-11
The hazard
The hazard
A sample of these contact lenses tested positive for Burkholderia cepacia complex, a bacterial contaminant detected in the solution in which the lenses were packaged. Exposure to this bacterium may pose a risk of eye infection or irritation and an incident was reported in the United Kingdom involving a user who developed an eye infection.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Pairs Of Coloured Contact Lenses. Contact: SHEIN Distribution Australia Pty Limited.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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