No image published for this recall
LG Energy Solution - ESS Home Energy Storage System Batteries Recall originally announced June 2021, updated July 2022 and again in May 2023
Official notice
4 Aug 2022
Last checked
4 Aug 2022
An official Product Safety NZ notice concerns LG Energy Solution - ESS Home Energy Storage System Batteries Recall originally announced June 2021, updated July 2022 and again in May 2023. The batteries may overheat and catch on fire.If the batteries overheat, there is an increased risk of fire which may result in an injury or death and/or property damage. Published 2022-08-04.
What to do now
If you believe you have, or have installed, one of the ESS Home Battery models above please immediately contact LG Energy Solution Australia's product department to arrange an inspection and (if applicable) a replacement of an affected ESS Home Battery free of charge.LG Energy Solution is also implementing a remote software upgrade for a number of online affected RESU10H Type-R and RESU7H Type-R units to lower the maximum state of charge to 75% for the interim period prior to replacement. This software upgrade is only applicable to online units which have sufficient online connectivity to be able to receive the software upgrade.Further information is available on the LG Energy Solution website.Click on "Battery Recall: Free Replacement Campaign" for more information including guidelines on how to check your battery's serial number.For further information, please contact LG Energy Solution at productau@lgensol.com
Official notice
2022-08-04
The hazard
The hazard
The batteries may overheat and catch on fire.If the batteries overheat, there is an increased risk of fire which may result in an injury or death and/or property damage.
Checked manually this time?
The app alerts you when a new official recall is published — no searching, no checking back.
Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: LG Energy Solution. Contact: LG Energy Solution www.lgessbattery.com/au.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
View full official noticeWeekly recall digest
Get next week's recalls before you need them.
One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.
The digest is the slow lane — one email a week. For instant, severity-gated alerts the moment a notice is published, get the app.
This recall was published 4 Aug 2022. The next one won't wait for you to search.
RecallScope watches official sources for the brands and VINs you follow, and alerts you the moment a new notice is published.
