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Husqvarna Automower® 435X AWD and Husqvarna Automower® 535 AWD

Official notice

12 Nov 2021

Last checked

12 Nov 2021

An official Product Safety NZ notice concerns Husqvarna Automower® 435X AWD and Husqvarna Automower® 535 AWD. Husqvarna is aware of five incidents globally in which the 435X or 535 Automowers have caught fire as a result of a degraded battery.No injuries have been reported. Published 2021-11-12.

What to do now

There are two required software updates on the affected models.The updates are to prolong the battery lifetime and resolve the issue of future battery degradation. The first update will improve the battery charging regime, protect the battery and prolong its lifetime. The second update will install additional battery health monitoring features. These updates will be through the Automower® Connect app and when notified about these updates marked as safety-related the product owner simply has to accept and install them. Husqvarna has used the smart connectivity features of the products to identify some specific mowers that need a battery replacement (free of charge by local Husqvarna dealer) and has contacted these product owners directly via their Automower® Connect app and e-mail. Furthermore, Husqvarna will continue to monitor all other devices remotely and provide battery replacements proactively where needed until the software updates have been released.For more information, contact Husqvarna NZ via 09 920 2410

Official notice

2021-11-12

The hazard

Husqvarna is aware of five incidents globally in which the 435X or 535 Automowers have caught fire as a result of a degraded battery.No injuries have been reported.

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Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

09 920 2410

Brand: Husqvarna Automower® 435x Awd And Husqvarna Automower® 535 Awd. Contact: Husqvarna New Zealand www.husqvarna.com/nz. Phone 09 920 2410.

Source & status

Tier

official

Category

ELECTRONICS

Classification

Product recall

App estimate

high

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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