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Davey Water Products - Spa Quip 800 and 1200 Spa Controllers

Official notice

4 May 2022

Last checked

4 May 2022

An official Product Safety NZ notice concerns Davey Water Products - Spa Quip 800 and 1200 Spa Controllers. The controller has a flexible socket, which means it is possible for an AMP plug to be forced into the controller upside-down. This may cause the plugged-in device or parts touching the plugged-in device to become live.Risk of electric shock, which can cause serious injury or death. There has been a fatality associated with this product. Published 2022-05-04.

What to do now

If affected: disconnect / isolate, and stop using the spa.Do not undertake any repairs or connect any new devices to the spa.Contact Davey Water Products to arrange for a free replacement controller to be fitted to the spa by a certified technician, free of charge.For more information, contact Davey Water Products via spaquiprecall@dwp.co.nz or contact your local Davey pool equipment dealer.

Official notice

2022-05-04

The hazard

The controller has a flexible socket, which means it is possible for an AMP plug to be forced into the controller upside-down. This may cause the plugged-in device or parts touching the plugged-in device to become live.Risk of electric shock, which can cause serious injury or death. There has been a fatality associated with this product.

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Affected products

Product 1

Affected Spa's sold at Spa manufacturers, retailers and service centres from November 2005 to June 2008 Spa Quip 800 and 1200 Spa Controllers.Spa pool controllers used in small to medium-sized spas and swim-spas. Only controllers manufactured before February 2008 are affected by this recall. How to identify the productThe controller is part of the inner workings of the spa and will be found behind the spa's cabinet or under decking adjacent to the spa. The exact location of the controller will vary depending on the spa design. The simplest way to identify whether a spa is affected by this recall is to look at the spa's touchpad design. Spas with touchpads similar to those in these image above may contain an affected controller. If unsure, consumers can email a photograph of their spa touchpad to spaquiprecall@dwp.co.nz and a team member will confirm if it is an affected spa. Serial number and model numberThe product’s serial number can be found on a white label on the outer covering of the controller housing. Affected serial numbers include: - the numbers ‘208’ or lower (e.g. ###208######), or - X05, X06, X07 and X08 (e.g. ###X05######). Models: Q800-30, Q800-30LAN, Q800-30R, Q1200-35, Q1200-35R, Q1200-45, Q1200-45R and Q1200-60.

Risk / hazard

The controller has a flexible socket, which means it is possible for an AMP plug to be forced into the controller upside-down. This may cause the plugged-in device or parts touching the plugged-in device to become live.Risk of electric shock, which can cause serious injury or death. There has been a fatality associated with this product.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

+64800654333 7

Brand: Davey Water. Contact: Davey Water Products Pty Ltd www.daveywater.com/nz. Phone +64800654333 7.

Source & status

Tier

official

Category

ELECTRONICS

Classification

Product recall

App estimate

high

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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